Privacy Policy for Megar Uganda

Effective Date: 16/Nov/2025

Megar Uganda (“we”, “our”, or “us”) operates the Megar Uganda mobile

application and the website https://www.megar.ug/ . This Privacy

Policy explains how we collect, use, and protect your information

when you use our services. By using our app, you agree to the

practices described below.

1. Information We Collect

1.1 Personal Information

When you create an account or interact with the app, we may collect:

Name

Phone number

Email address (optional)

Delivery addresses

Profile photo (if you upload one)

1.2 Device & Technical Information

Automatically collected:

Device model & OS version

IP address

App usage data

Crash & performance logs

Push notification tokens (for alerts)

1.3 Location Information

We collect your device’s location only when you allow it, to:

Detect your current delivery address

Show location-based service availability

Update the rider during an active delivery

We do not track your location outside app-related functions.2. How We Use Your Information

We use your information to:

Create and manage your user account

Process and deliver your orders

Show nearby vendors and service coverage

Improve app performance and features

Provide customer support

Enable push notifications for order updates

Ensure platform safety and prevent misuse

Since payment options are removed, we do not collect or store any

financial information.

3. Sharing Your Information

We may share your information only with:

Delivery partners (for fulfilling your orders)

Vendors (to prepare items you order)

Service providers that support app features (Firebase, Google

Maps, analytics services)

We never sell your personal information.

4. Data Security

We use technical and organizational measures to safeguard your

information.

However, no method is 100% secure, and we encourage you to protect

your account credentials.

5. Your Rights

You may at any time:

Access or update your personal information

Delete your saved addresses

Request account deletionDisable location or notification permissions via device settings

To request account deletion, you can contact us or use the in-app

option (if available).

6. Children’s Privacy

Our app is not intended for children under 13 years old. We do not

knowingly collect information from children.

7. Third-Party Services

The app uses third-party tools such as:

Firebase (analytics, crash reporting, messaging)

Google Maps (location display and delivery area mapping)

These services collect certain data under their own privacy

policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be

posted in the app and on our website.

9. Contact Us

If you have questions about privacy or want to request data removal,

contact us:

support@megar.ug

https://www.megar.ug/